"Pilots flying the jet,Cabin Crew serving our customers.But,just imagine the team spirit,the CRM!!"
Surely Miamimike this is exactly what is happening now. My daughter, who was a pax on the first flight to Milan this morning, texted me to say: "Cabin crew v jolly and friendly btw" Sounds like an excellent basis for enhanced CRM to me.
Are the boys and girls at the BFC refusing to work simply removing themselves from BA and becoming more and more irrelevant by the day?