The approach chap was more or less ok, (you engage bird?) the folks in the tower were the problem. The girl had no clue. There should be a better standard if English is the common language here.
The Swiss chap said that he had shut down both engines, which doesn't surprise me at all. Shut down the engines before they catch fire underneath your backside. Once again it was pretty clear that they wanted a tug. I think tractor was a better word for the atcos...but they didn't pick up on that. More training required here, both in English and recurrent emergency training so that you know what to expect when an aircraft lands with that sort of problem. Go Icao level 4!