Where on earth do I look for clues?
Like I said, it's beyond me, and I've read all the technical specs and tried to program this stuff.
Once Upon A Time there used to be a Dr Watson thingy that would produce a crash report with rather more clues in it, like for example the name of the module that crashed, but I haven't seen that for years.
If it happens on my machine, which has VC++ installed, it'll ask me "do you want to run this in the debugger" and I'll have a good chance of being able to sort it, but I'm not about to suggest that you fork out a grand for a tool you don't know how to use!