PPRuNe Forums - View Single Post - The secrets of a quick embarkation
View Single Post
Old 25th March 2010 | 10:56
  #41 (permalink)  
DIA74
 
Joined: Jan 2009
Posts: 48
Likes: 0
From: Hampshire
Trickle Boarding better for everyone

A few years back we tried the "trickle boarding" concept on B747 long haul. The cabin was opened earlier. SLF were allowed aboard on arrival at the gate. This almost eliminated queuing and made the "boarding experience" far more pleasant for pax than the usual pushing and shoving. Also helped gate staff who had more time to deal with queries and help individual SLF. It worked better than boarding by seat row and got a great response from the SLF. With a twin aisle, and crew arriving at a/c on time, we did not find this system caused any problems with crew prep. Sadly, a change in senior management brought an end to this experiment. Great shame, because it really did make long haul boarding so much more pleasant for everyone and got everyone off in a good frame of mind. I acknowledge may not be so easy to try with single aisle.
DIA74 is offline  
Reply