PPRuNe Forums - View Single Post - British Airways - more ground service incompetence
Old 22nd Mar 2010, 20:37
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jetset lady
 
Join Date: Sep 2006
Location: Sussex,UK
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I hope he doesn't mind me mentioning this but by chance, I bumped in F3G at my local airport. Not only was he a very nice, if frighteningly intelligent gent but I have to say, he was also completely fair in his viewpoints.

I hate to admit it, but certain areas of our ground service leave a lot to be desired, as I'm sure many can testify. Just ask 13Alpha! I've come up against it more than once, whilst trying to assist various people. Don't get me wrong, there are a lot of people working on the ground that do their all for customers but there are also enough of the other kind to make it a problem.

My wish for the future? We get all this Union rubbish out the way, Mr Walsh moves on to his next problem airline and we get someone in that is willing to go right back to the basics. Will it happen? Who knows but I can always hope!

Last edited by jetset lady; 22nd Mar 2010 at 21:55.
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