The Final Finish
Globetrotter
I travel a lot and just about every airport I visit has exposed air conditioning ducts and various other structural eyesores. Have you been to LHR T5? Its all exposed there.
This new terminal is light years ahead of where BOH has been and is a milestone in the airport history. Pasengers dont care what the terminal looks like. They care if they get wet walking from the car park, or to the aircraft in the rain, and if they have to wait for unreasonable time at immigration or baggage. They care if its too hot or too cold.
Lets get the service right. Passengers want to use the airport if they can to avoid the London nightmare. Good route choice is key, frequent access to a decent hub in Europe will have a profound effect.
A/C ducts won't change a thing but the temperature.
FF