PPRuNe Forums - View Single Post - British Airways - more ground service incompetence
Old 22nd Mar 2010, 13:59
  #5 (permalink)  
Final 3 Greens
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Have you noticed the common relationship between all these threads?

They are fact based and derived from British Airways ability to screw up.

I have stated several times that the service in the air is usually acceptable or better, so it is not as simple as 'I don't like BA', I just have reservations (drawn from personal experience, not hearsay) about the ground service.

Come on, to invoice someone three times for the same ticket, on three separate days, is not a glowing recommendation, is it?

And then to only credit one invoice?

So no, I think this latest episode deserves a thread.

BA can stop threads such as this very easily, by doing things right, first time.

Is basic competence really too much to expect?