British Airways - more ground service incompetence
I booked 4 x leisure tickets, for about £4K.
Got a call a couple of weeks ago, from BA, asking if i could check whether they had charged me.
That struck me as being rather incompetent, but I did phone my credit card company and then reverted to BA to say that they have not.
Imagine my surprise this morning, when I received my credit card statement and discovered that BA had charged the tickets on three separate occasions and credited once.
So, more time listening (at my expense) to canned music whilst waiting for a call centre agent and a promise to sort it out.
Pathetic.
This company needs to get its act together, the ground service is often incompetent.