Nice one STANDTO
Thanks for that. I know myself what it's like when it turns to clag and how frustrating it is. During the January weather probs, I checked in, went through the security and in that time they shut down the best part of the short haul program including my flight and then all of us passengers trooped out in our thousands to try again later. I just had to suck it up. I did struggle to understand why it was so, since it was, by that time, blue skies etc but it seems that complex crewing agreements and logistics on the ground contribute to frustrate the best efforts to operate at times like that. This is why they need to modernise and I think the man at the top is right in what he is doing. That being said there are so many people on the front lines who see themselves as 'company' men and women and who give of their utmost accordingly. Maybe you don't get that committment everywhere and he should value that too. Like you I'm hoping for better things. Cheers.
Ted