Like others on the thread, I no longer fly BA on business, as the company is too unreliable and no longer fit for purpose.
Having said that, I have just booked my family on a long haul at Christmas, in WT+ which I regard as being a good vfm product.
For the sake of balance
- A lot of BA people are decent hard working folks
- The CC union has a lot to answer for, as do the members who voted for IA
- The company managament over the past 10-15 years also have a lot to answer for
As a frequent traveller, it would be good for BA to be a strong player in the market, but I fear we may be past the tipping point.
The board has broken the trust of too many premium users (companies and individuals) by a combination of cynical cost cutting, ineffective IR and generally failing to provide differentiated service in times of disruption.
What is left is a second rate carrier.