I think we laugh about strange industrial practises in the old legacy airlines like Alitalia (before the collapse), but some of the standard practises at BA that I have read through the main CC thread are unbelievable! 2 overnights on a diversion etc. I'm astounded that in 2010 big companies have crap like this to put up with.
On a personal note, since Christmas I have booked me and my team on 28 flights to Dubai and Newark with Swiss. We used to use BA. We will most likely never go back. I will only step back aboard to use up the 300K airmiles I have.
Its a great pity. I feel for the crew, they are on the whole a great bunch, but now simply cannon fodder in a Len McLuskey power play.