Does SpamGuard work if I use an email program?
Normally, contents of your Bulk or Spam mail folder will not automatically appear when you check your mail using an email program. By default, the option to do this is turned off, and messages caught by SpamGuard can only be seen via webmail.
Please note that bulk and spam mail will remain in your Bulk or Spam mail folder and will count against your storage quota, unless you visit webmail and delete them yourself.
You can also choose how long you want to keep messages in your Bulk or Spam mail folder.
If you prefer to download the contents of your Bulk or Spam mail folder in addition to your inbox, go to webmail. For Mail Classic, click on "Mail Options" near the top right, then click on "Pop Access and Forwarding", and check the box next to "I want to receive all messages, including those that SpamGuard thinks are spam". Optionally you can select "For messages that SpamGuard thinks are spam, add [Bulk] as a prefix to the subject". This will help you to manage your bulk mail using your email program.
Have a look in the options to make sure it is set correctly.