Hi
VB
Thanks again for your help. I have used Rapport's removal tool, and all seems ok now.
I may need direction to search out any other files left by them.
I emailed HSBC with my concerns, and got this back:
Thank you for using the feedback facility for our Internet Banking service.
This is with regard to your query about the free Rapport Online Fraud Protection. The software is not mandatory to download, it?s completely optional. Rapport is a HSBC recommended download however should you choose not to download, this wont affect our relationship with you.
I wonder If that will change if someone interferes with my account?