I wonder why ulxima got an albeit partial refund for weather disruption yet you seem to have got nothing?
I wonder too.
On my experience I can write to have been very satisfied with EZY Customer Service and the way they dealt with my case; and fairly satisfied with EZY airline.
I did not get full satisfaction but it is ok, I want to trust there is nothing else the guys at CS can do and I do not wish to escalate this to court.
My best of luck to
Groundbum.
Ciao
Ulxima