Oh how I wish I'd seen this thread a couple of weeks ago.
On a thread started by me
http://www.pprune.org/computer-inter...s-problem.htmlI thought I that was my snag.
HSBC continually nagged me to install this software, and in a moment of madness, I did. I have removed it using Control Panel, but will now follow up with the removal tool.
I'm afraid that if either of my banks, Alliance & Leicester or HSBC insist on using this software, I'll be off to someone else.
Thanks,
VB for your detective work. I won't be touching Rapport with a barge pole.