PPRuNe Forums - View Single Post - 100 pilot's sick in EK A/C on ground.. LACK OF CREW!!!
Old 11th Mar 2010, 13:59
  #106 (permalink)  
ManaDubai
 
Join Date: Mar 2010
Location: Dubai
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As "whossyorrynow"s post sadly shows, this forums negative attitude towards EK has been a fact for at least 6 years, in contrast to some of your earlier response that you were perfectly happy 2-3 years ago. It is sad that you let yourself be seduced by the negative image created here, and that you obviously try to persuade more EK staff into this incorrect view of the company.

During those 6 years EK has had fantastic growth, and very little turnover of its staff. If this forums description of reality was correct we would be out of business years ago. As I have stated earlier the turnover has recently increased some from its earlier record low numbers, and this is perfectly normal when the world economy recovers. Dubai, despite all its pleasures and joys are not for everyone and EK totally understands that some want to move back to their native countries if they get a competitive offer.

The higher turnover combined with new aircraft and a situation where EK has to compete with European and American carriers (after their long absence from the jobmarket) to hire new staff has created the current situation where some of EKs pilots have to take on a higher workload. This is not a situation that can be blamed on EKs management as EK don't control the factors that create the current situation. EK will always have a hard time competing against US and Western European carriers when it comes to staff as people always have a higher wish to work in their native country. EK try to compensate this by giving employees compensation packages that is highly competitive, and is very successful in doing so.

According to earlier posts airline personnel (ore anyone else for that matter) won’t do their best unless they are happy and like their job. I think that is totally true. With that in mind it is very pleasing to see that EK has customer satisfaction among the best in the airline world, and that passengers is very loyal to EK as they like the product we can offer.

On this background I strongly disagree with the notion that most EK personnel are not satisfied with their job or work conditions at EK. Your incorrect and inaccurate postings at PPRuNe does not affect EK recruitment severly, but the faulty image created here does make readers of this forum less likely to apply for a position at EK, and that is unfortunate as it is not based on facts.

I am not going to discuss company policy regarding people who is let go because of mishandling on their part. As such cases are strictly personal I think its unprofessional to speculate about what the individual has or has not done. No one is let go at EK unless they have performed actions that is in severe breach with regulations.

Regarding the utilities cap neither your or I am lawyers, and I based my posts on the legal view expressed by UAE lawyers on this matter. I think you should do the same as it is not our personal opinion that is relevant for how the contract is to be interpreted. The cap had to be introduced to stop a situation where all of us had to pay for a few employees shedding and excessive usage. This was a problem concerned to villas only, and it would not have been right to introduce a cap for employees not living in accommodation that was the subject of such luxury consumption. EK try to deal with challenges in a just manner, and I think the utilities cap is a perfect example of this.

EK does not, have not, and will not breach any employee contracts. If you don’t agree that this is the case you should take your complaints to the legal system. A change in compensation, rosters and so on does not happen unless it is extraordinarily necessary to ensure your job security and long term sustainability of the company. Emirates have a very strict safety policy that ensures the highest standards, and as a result EK has not had one fatal accident since its startup 25 years ago. It is the flight crew’s job to ensure the safety of each individual flight, and if the flight crew is not able to perform their job at the highest standards they should not be in the air. Any flight crew who does not act in accordance with this directly breaches international and company regulations. However EK cannot accept that flight crew won't abide their scheduled rosters if this is caused by unwillingness to perform your job because of negative attitude.

You argue that problems can't be taken up with the appropriate managers as you don't get the response you want. Of course management can’t do something about all minor complaints, but if you express them in a decent and professional manner and your complaint is shared by a large proportion of the staff it will be taken into consideration. Management staff can of course not comply with all wishes you might have, but try to do their best to ensure a good work environment for all EK employees.

"Kiwi" states a good point in his post. Thinking that you can change anything at EK through a internet forum is naive. Regardless of what position I might ore might not have, a forum like this is not the right place to take your complaints.
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