I completed my PPL in October 2009 at Stapleford. The instruction was excellent and the instructors were always there if you needed any help.
However, their receptionists were very unprofessional. One of the ladies at the reception was brilliant, however a few of them were just a ****in pain in the arse. Numerous times I would stand at the front desk waiting for their attention and assistance and they would just ignore or blank me out. This is really pathetic especially as it's people like us who pay not theirs but everyone's salary at the flying school.
Overall, I have been very pleased with the instruction at Stapleford and I will be coming back to do my hour building and commercial training.
Rating: 8/10 ( would have given 10/10 had it not been for the pathetic individuals at the reception)
G-XO