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Old 9th Mar 2010, 16:13
  #935 (permalink)  
eu01
 
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Originally Posted by mickyman
Its funny how some posters always take the negative view of Ryanairs operations.....
MM, I think that most of the posters tend to be more or less positive towards the idea of cheap flying, but at the same time they are able to notice a few significant deficiencies in the current system. While you seem to back the “pure and simple” model of Ryanair in the present form, your view seems to be very simplified by the very obvious lack of criticism. The criticism, friendly or not, should always be valued, as it potentially brings new ideas and solutions to existing problems. Of course, one have to acknowledge them in the first place. It's not very wise to listen to the flatterers only, why not consider “pros and contras” of every situation.

In my view, it's not very smart to perceive everything in a very simplified way. That's also a very basic fault in Ryanair's approach. For example the famous “pile it high and sell it cheap" strategy works in general, but does not convince everyone, possible just a minority. Not everybody will “crawl bollock-naked over broken glass” to get the cheap fares. It would be simply wise to soften the approach to customers, to convince more people to use Ryanair. The negligence will not help.

Too many people still deliberately choose more expensive options just to avoid the airline with its dubious publicity stunts, not friendly enough, abusing, blackmailing, considering stupidities (like pay toilets) and so on. The FR general approach to passengers also looks somewhat faulty. Potential pax want possibly not only cheap fares but also some... well, pretty usual lies about being the “most valued customer” + the average marketing fuss. Denying even the most basic finery in relations to pax results in narrowing the target group. Some will swallow everything just to travel very cheap, others will not. And indeed, an elementary “face lifting” would not even cost very much.
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