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Old 10th July 2002 | 20:58
  #15 (permalink)  
Stan Sted

PPRuNe Bashmeister
 
Joined: Nov 1998
Posts: 277
Likes: 0
From: Essex UK
Unhappy

I live about seven miles outside the M25 in rural Essex but when I checked the BT website to see if my local exchange could accept broadband I was told it could not and that it was one of 500 areas still being evaluated. Bloody hell, BT should stand for Back-in-the-Stone Age Telecommunications.

So I am stuck with their useless BT Anytime which chops me after two hours continuous use then comes up with a list of daft error codes to stop me logging on again.


Has anyone actually sued BT under the Trades Descriptions Act? Has anyone consulted their local Trading Standards Office for some sort of guidance on challenging BT's Anytime claim?
Stan Sted is offline