today we have pax stats our for easyjet for feb 2010. They are adding 12.3% pax in feb when ryanair added 5.8%.
I know a few people who have been upset by something ryanair have charged them or dropped ther flight. They do tell as many people as they can. Everytime ryanair flece someone they lose lots of possible future paxs. once that did not matter as there was a big market to expand into.
At some point soon ryanair will have a month of negative growth.