10% would be nice! Let's not forget it is what the broker adds in terms of value to the deal that dictates the rate. Finding an aircraft at short notice to service a number of legs to out of the way airfields will earn you more than sourcing 4 seats from Biggin Hill to Paris. Agree however that any broker charging 0% just to retain the business puts the whole market in jeopardy. As do charter operators running flights at cost or less. It is our business/market/life so we all need to look after it!!!!