Feedback greatly appreciated
Hi cs123,
In answer to your question, from my perspective yes it is worth the effort you put in to writing in. Even if it is not raised in an appraisal with our ground manager we greatly appreciate your taking the time to recognise our efforts. Everyone loves to feel appreciated; it puts a spring in our step and encourages us to keep up the good work. As a platinum frequent flyer your feedback is especially appreciated.
As ditzyboy has said our onboard managers (ie Customer Service Manager and Supervisor) do appraisals on us every few trips so even a comment to the Customer Service Manager or Supervisor as they pass through the cabin or as you leave the aircraft can have a positive effect on our appraisals.
Thanks
obira