I think, Lynn, you are looking for problems where they don't exist.
I am a cabin crew member, in the same city.
In Australia, airlines have very tough entry interview processes.
I don't believe that, as you claim, there are cabin crew who set out to make life difficult for passengers.
I think the 'mostly men' you were referring to is the passenger who is bullied.(?)
unclear, really as you haven't written clearly.
Please, Lynn, get help and don't bother us here.