The old tune that they played when you are on hold said it all
Caller has waited for 5 minutes......
'.......... I have known you for quite some time but the thought of love has never crossed my mind........'
After 10 minutes ' ..... all our operators are busy please try again
later click.....'
The CAA continually change the rules and provide little
published information, and the web site is not up to date
on many matters
WHAT DO THEY EXPECT WHEN EVERY MAN AND HIS DOG RING UP .... WAKE UP
Incidentally if you ring up flight test bookings or exam bookings
(ACCOUNT RECEIVABLE) they are always available to take
your cash.