Stopstart
15 years at Lyneham, you should understand the dispatch procedures for a herc to depart. Perhaps you are unaware of what is required.
Pax manifest needed. 5 mins before departure...no problems.
Trim sheet needed. 4 mins before departure, printed by on board computer...Oh it a herc and it needs to be completed after the pax have checked in. Then taken to Herc for ALM to check, then pass onto Capt. Bearing in mind the crew tend to be a bit busy 10 mins prior to start up. 2 hours before seems a good time scale
Surely it must be the same for the guys on the line...why do they have a tech ready time, which they try to meet, Or again just open frame 10 mins before departure and hope for the best.