Utterly utterly brilliant! Hearty congratulations to 'stripey pyjamas' for this magnificent piece of work - can the man or woman concerned be commissioned to produce an adaptation for Qatar Airways? A few more episodes to add, but basically the same story with the names changed to fit the 'management' characters over yonder.
Keep up the great work.
Wakbar
By the way TCAS, Ed etc you are but amateurs compared your counterparts in QR, watch for more posts giving you some more 'techniques' on shafting your pilots 'properly'