A CX TALE
ORGANISATIONAL CONDITIONING-A CX TALE
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Eight CX A scale pilots were put in a room. In the middle of the room was a ladder, leading to a bunch of COS's hanging from a hook on the ceiling. Each time a A scaler tried to climb the ladder; all the A scalers were threatened with B scale, which made them miserable.
Soon enough, whenever a A scaler pilot attempted to climb the ladder, all of the other A scalers, not wanting to be threatened, set upon him and beat him up.
Soon, none of the eight A scalers ever attempts to climb the ladder. One of the original A scalers is then removed, and a new B scaler is put in the room.
Seeing the improved COS and the ladder, he wonders why none of the other pilots are doing the obvious, but, undaunted, he immediately begins to climb the ladder. All the other pilots fall upon him and beat him silly.
He has no idea why. However, he no longer attempts to climb the ladder.
A second original A scaler is removed and replaced. The new B scaler again attempts to climb the ladder, but all the other pilots hammer the hell out of him. This includes the previous new B scaler, who, grateful that he's not on the receiving end this time, participates in the beating because all the other pilots are doing it. However, he has no idea why he's attacking the new B scaler.
One by one, all the original A scalers are replaced. Eight new B scalers are now in the room. None of them have ever been threatened with SLS. None of them attempts to climb the ladder.
All of them will enthusiastically beat up any new B scale / Freighter / DEC / DEF/O or Local pilot who tries, without having any idea why.
AND THAT'S HOW ANY COMPANY'S POLICIES/PROCESS GETS ESTABLISHED!