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Old 21st Feb 2010, 16:25
  #11 (permalink)  
groundbum
 
Join Date: Dec 2001
Location: Leeds, UK
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mail vs email

I mailed my letter to Easyjet the old fashioned way. I'm not a fuddy duddy, I send and receive probably a hundred emails a day and my business relies on professional email handling. But I also think for a complaint where it takes a side of A4 to make your point and ask for what you think is reasonable then a piece of paper is far better than an email. I also think for large companies emails can be easily lost or mis-filed whereas a letter generally lands on a desk and stays then until handled in one go..

G

Last edited by groundbum; 21st Feb 2010 at 16:40.
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