Fernanjet - your response only goes to highlight poor attitude of airlines and their poor attitude to passngers - are you partly to blame?
You could have taken the view that JA did not have to bother commenting but provided what could be some usefull 'free' feedback.
Lack of credible back-up is normally reason for a delay such as 7 hours if original aircraft not fit for purpose.
JA was probably spending his hard-earned wonga on trying to cheer himself up by going on holiday - just a shame he used TC as I also have never departed on time when flying with them!