Ohitsmonday. Couldn't agree more. Although it is not always appropriate in every circumstance. Never delay the flight. After all 180 other passengers did make it on time so why should they suffer.
However every situation is differant and part of being a good operator is about good customer practice after first ensuring a good safety practice. A certain amount of flexibility is required to achieve that. The check in staff should liase with the dispatcher and the Captain and sometimes HAG would be an option. As said above that s what the LMC box is for!
However by far the best way to ensure you make the flight is to be there on time!
Any way enough of this I've just realised Im on an EZY flight to ABZ this afternoon. Best make tracks.....
