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Old 14th February 2010 | 22:53
  #22 (permalink)  
Rigga
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Joined: Oct 2005
Posts: 2,131
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From: Anglia
If you wouldn't mind a comment from a simple mechanic:

In my world I try to make what you term as SOPs into Procedures. However we too have the same dilemmas of non-adherance.

In the main this is also because the procedure doesn't match the task or is too long winded and can be bypassed in some way, and often more legally than illegally. I am constantly trying to get managers to match procedures to tasks - not tasks to procedures.

I also try to cut the need for procedures with the following requirements:

1. Important tasks
2. Rarely done but important tasks
3. Complicated tasks
4. Safety tasks (Business or Health - it's up to you)

Anything else is on a case-by-case basis, but if they dont fit into the above...

K.I.S.S.

Rigga
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