EasyJet Refund Update
Hello Guys
a quick update about December weather disruption refund.
The total cost of the flight (Gatwick-Basel-Gatwick) was £217.73
On 19th January I received an e-Mail said that a "a payment of £160.98, as refund of your cancelled flight, has already been processed to the original method of payment".
The day after money was credited on the Amex account.
So, EZY refunded 74% of the fare I had paid 33 days after the cancelled flight.
I then asked for details about the refund and what was going to happen about hotel, meals, train ticket and so on.
I received a call from EZY customer centre and another e-Mail on 3rd February
"I can confirm that a payment of €180.24, as refund of your cancelled flight has already been processed to the original method of payment"
Apparently they have miscalculated the first refund.
"your refund request for hotel train and meals have been forwarded to the concerned department and once we will receive a update from them, we will get back to you."
We have to wait for the latest.
Now we are approaching two months....
Ciao
Ulxima