I reckon anyone with half a grasp of the Engrish language will easily see through this 10 point customer guarantee.
For as long as it contains words like "confidence in", "priority", "choices" and "passion" insead of words like "we shall", "we will", "we will not", "at the customers discretion".....well, you get the idea.
That 10 point list would offer me no confidence at all if I was in the market for an airline ticket. Marketing tosh.
Last edited by waren9; 14th Feb 2010 at 01:26.