How long has the Prune been a mouth piece for airline
PR deptartments??
We've had union and airline spin people posting here for years pushing their own wheel barrows.Although this ones about as subtle as a bull in a china shop.
After sampling jetstars idea of customer service and what they expect their groundstaff to do I feel sorry for all Jetstar staff.
This reminds me of those TV ads.
"But wait ..call now and you get..."