For those of you who didn't get the email;
What you can expect from us
The Jetstar 10 point Customer Guarantee is our commitment to you that:
1. Your safety is our highest priority
2. We commit to provide the lowest fares with our 'Price Beat Guarantee'*
3. Our team are always here to help, 24 hours a day, 7 days a week
4. We'll let you know your choices if your flight is changed before you travel
5. We'll keep you updated and provide options if things don't go to plan on the day
6. You will get what you paid for
7. You can have confidence in how quickly we will respond to an issue
8. You can have confidence in how quickly we will refund your money#
9. We share your passion for protecting our environment
10. We commit to the privacy of your personal information
... I like number 6.
---> You will get what you paid for!
