Because this ex EZ employee lives on the other side of the world now. 26 hours by plane from London, and even longer by snail mail!
Also I lost complete trust for their mail room after they lost three of my reference checks when I was getting my Airside pass resulting in me waiting 2 months!
Anyway, what do you care? I am simply trying to get an email address. I have not written a letter in over 10 years, and am certainly not about to start now!