sproket 2009
Not sure how you come up with TCX pax waiting 2 hours for their bags.....as servisair keep a daily check on all bag times and none of them are more than 40 mins....we would have had memos on the wall and scurges all round if we took that long......in fact myself and one other person have done full offload of a 320 airbus and still had bags in undercroft in 30 mins....maybe the pax got held up elseware.
the longest offload of a thomas cook 757 was a month ago from Alpa 6...a divert....the bags never went down to the undercroft for an hour after plane landed,as the buses never turned up for the pax....so bags went down as soon as punters were there to collect them.....so we did not block up the belts......so i think the people you know must have been with thomsonfly.....they do sound similar......but thanks for your concern.