The power of Pprune eh - I have the answer within a few minutes thanks to a pm!
Fernanjet - I am aware there is no comeback and wouldn't expect it, YVR is packed with Olympics so inconveniences are to be expected! Out of interest spoke to a lovely lady in Canadian Affair reservations but quite clear apart from having a map and telephone she knew little about Vancouver and I ended up telling her about alternative flights, ferries, coaches etc! It is ts tough enough for airlines and tour operators out there and joe public is getting a damned good deal - including me - so a few knocks have to be tolerated unfortunately.
Oh well there is always the bus and the ferry.....
PS; I could have switched to BA of course .... just the four grand for the Wife and I one way.... or perhaps not!