Following up on what PinmyD has just written, can I ask any Heathrow ATCOs who are PPRUNE members whether any official recognition was given to the staff involved (particularly the male controller principally featured)? This was, after all, a job well-done.
I know it could be claimed that the staff were only doing their job but it seems to me that, for instance, many/most of the honours dished out in HM's name go to people for just doing their job or hobby. I'm not suggesting an OBE for the controller (although we see some, arguably, less-deserving cases each new year/birthday)!
SFS