PPRuNe Forums - View Single Post - BA - Lesson 1:01: How To Seriously Upset A Group Of Premium Customers
Old 7th Feb 2010, 18:01
  #107 (permalink)  
Haven't a clue
 
Join Date: Dec 2005
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TTB like you I pay my own way. Four returns each year in BA First, over 30 grands worth. Last year I used BA Miles for three trips, and Airmiles for the fourth. Now I'm about to book my first First for a while with my own cash and I'm really wondering whether I should try something else. Yes the seat is great but the service on the aircraft is not as good as it was (the food and wine are now pretty average, unless you like leaks and beetroot), and the service on the ground (other than the Concorde lounge) is identical to that enjoyed by those in Y.

Yet for the fifteen years previous I've been a happy BA First pax. They really have screwed it up, and one wonders whether the bankers, if and when they return, will take notice and reject this crappy product range as I am going to do.
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