Haven't we lost our way here? We are now talking about bus transfers among other points. Getting conveyed to /from the a/c with all of the classes happens all of the time wherever you are. Its a fact of life. Let's get back to the main point and what can be done to improve things at BA for CC and pax. At the risk of getting shot down in bits, lets say once and for ever, selling / merging BA with VS is not an option!