PPRuNe Forums - View Single Post - BA - Lesson 1:01: How To Seriously Upset A Group Of Premium Customers
Old 5th Feb 2010, 13:38
  #67 (permalink)  
Final 3 Greens
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I don't look down on Y pax.

When I am spending my own money, I am happy to travel Y.

But when on business and I have to get to where I am going in good shape, then I expect the airline to provide a level of service comensurate with the cost and that includes plenty of space on bus transfers, not sardines, so I can manage my two bags easily and have some comfort.