PPRuNe Forums - View Single Post - BA - Lesson 1:01: How To Seriously Upset A Group Of Premium Customers
Old 2nd Feb 2010, 18:21
  #51 (permalink)  
frontcheck
 
Join Date: Aug 2006
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Happy destination = happy crew = happy pax. ??
The crew are there to do a job irrespective of where they are flying.
On the CC crew forum a lot is made of customer service and interaction, if they really feel so strongly about the role, the destination should not come into it.
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