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British Airways - CC Industrial Relations Mk V
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2nd Feb 2010, 13:28
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LD12986
Join Date: Jan 2008
Location: LHR
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"The cabin crew are BA."
No they're not. It's the route network, the location of its hub, the fleet, the reputation for safety, the hard product, the frequent flyer programme, the contracts with corporate clients, marketing, the lounges...
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