Also, what's with this constant reference to "the TRTO" in all those testimonials? Can they not decide what they're called?
Zippy, didin't you realise that referring to yourself in the third person makes you seem more grandiose? Either that or mildly psychotic!
Or then again, maybe they're trying to start a trend, and we should all refer to ourselves as 'the pilot' in casual conversation?! 'The pilot' would love a tea, white and one please!
