So tell me airsupport, did I get what I paid for? I seem to recall the ticket was very much a full service price.
We could all quote an odd time or two this sort of thing has happened, however it happens on a very regular basis with these LCCs.
It is just commonsense really, you can NOT expect the same service with these LCCs.
I see regularly where these LCCs have fares advertised for $39 or so, no rational person could expect much with these fares.