It's all about quality Sprogget: quality. Apple products are light years apart from the mass-market offerings of other vendors. And so very highly intuitive.
Couldn't open the bonnet? (I'll assume a bonnet is a car's hood?) That's not quite the way it is anymore with Apple's computer operating system aka, OS X. It's Unix based and with the terminal open and the command line available there is nothing you can't do in tinkering with said OS.