Err..eh..ummmm...Human Factor, yes you did forget someone.
The Professional Cabin-crew Council (PCC) are all managers set up by BA.
Err...no, we're not. We were born right here on Pprune!
Oh..and is our new code to your satisfaction all you 4-letter phobics?
I am BA cabin crew and the above represents my own viewpoint and not that of BA.