log4rescue - anyone heard of them?
I've been having some problems with my PC lately, so dutifully sent 'error reports' to Microsoft, as per the prompt screens. I have the AVG protection suite and RegCure to tidy things up. Today I had a call out of the blue from someone who said he was calling about the error reporting and would try to sort it out for me. To cut a long story short, he said that it was likely that my machine had been infected by a trojan and eventually transferred me to the Log4rescue site where, for an annual fee, this company would provide a clean-up and support service. I finished the call, and said I wanted to consider my options before paying up front.
I wondered if anyone here has any feedback or experience with this company? I went along with the call initially because I thought it was Microsoft getting in touch, but had my doubts when I ended up looking at log4rescue instead. Subsequently, I haven't been able to work out how he'd have known about the error reporting. My normal source of info on all things computing (husband) is out of the country for a few months, so would appreciate any advice.