All this CSM's action does is drive a wedge between tech and cabin crew. Very sad indeed. The Captain thinks he's doing the right thing, as people are far away from their family on Christmas day, and he is reported. What about a quiet word in the Captain's ear from the CSM. All over and done with. No, much better to report the matter to the company, gain some brownie points and move on. So much for tech crew/cabin crew relations.
